Support
Email support@fiestarisa.com. We read every message. Tell us your phone model and what happened, and include the room code if you have it.
Party Pass
If the app says it's confirming your purchase, keep the app open for a moment or tap Retry; you won't be charged twice. If it stays stuck, email us with your store receipt. Refunds go through the App Store or Google Play.
A room ended suddenly
Rooms end when the game server restarts or after about an hour without activity. Start a new room and share the new code.
Your data
See the privacy policy. To ask about your data, email us.